Email Activity Report

The Email Activity Report lists the current status of each invoice emailed to PredictAP through your Smart Invoice Inbox.

How to Access the Report 

If you use PredictAP's Smart Invoice Inbox to upload invoices, email support@predictap.com to request access to this feature.

How to Download the Report 

Once the feature is active in your account, you'll notice a new 'Reports' button on the left navigation bar on your PredictAP homepage. 

Click on 'Reports' and then select the date range that you would like to see in your report. 

Click Download to save the report on your computer as a CSV file.

Data Included in the Report

See sample output from an email report below. Click the image to view at full size.

email_report_sample

The Email Activity Report will include the following information: 

  • Email Received

    • The date and time stamp when PredictAP received the email

  • Email Subject

    • The subject line of the email

  • Email Sender
    • The email address of the sender who sent the email to the inbox address.
    • Unlike Uploader, which requires a successful upload to have a value, Email Sender will always be populated.
  • Attachment

    • The name of the attachment

    • If an email contains multiple attachments, each attachment will appear as it's own row 

  • Status

    • The processing status of the attachment.

    • The following statuses are available:

      • processing - attachment is currently being processed

      • processed - the attachment was successfully converted into a PredictAP invoice record

      • error: {count}/{total} duplicates found - the attachment was successfully converted into a PredictAP invoice record, but flagged as a potential duplicate invoice

      • error: no attachments - the email contained no attachments, no PredictAP invoice record was created

      • error: email not allowed - the email address from the sender does not match to any PredictAP users, no PredictAP invoice record was created

      • error: unsupported attachment: {filename} - the attachment is a filetype not supported, no PredictAP invoice record was created

      • error: no associated invoice - the attachment was processed but no PredictAP invoice record exists, this status will appear when an invoice is deleted from PredictAP

      • error: user has insufficient privileges - this only applies to accounts that are using user-property security. The email address matches a PredictAP user, however, the user does not have access to any properties, no PredictAP invoice record was created

  • Uploader

    • The email address of the sender who sent the email to the inbox address for files that successfully upload. 

  • Vendor

    • The vendor code, at the time the report was run

  • Property

    • The property code, at the time the report was run

    • If the invoice is associated with multiple properties, the report will display “multiple”

  • Amount

    • The invoice amount, at the time the report was run

  • PredictAP Status

    • The PredictAP invoice record status, at the time the report was run

    • The following statuses exist:

      • unreviewed

      • suspected_duplicate

      • duplicate

      • rejected

      • suspected_duplicate

      • processing - this is the “Delivered-In Process” status that appears in the product

      • posted - this is the “Delivered-Posted” status that appears in the product

      • delivered - this is the “Delivered” status that appears in the product

    • Invoices that are deleted from PredictAP will appear in the report with the status “error: no associated invoice”

  • Invoice Number

    • The invoice number, at the time the report was run

  • URL

    • The URL for the PredictAP invoice record