New User FAQs

Contains questions and answers commonly asked my new customers when they begin using PredictAP.

• How do I know which invoices need to be reviewed and addressed by my team?
• How are invoices captured and ingested into PredictAP?
• What are the requirements for an invoice to be properly ingested into PredictAP via email?
• How long will it take until I see an invoice in my PredictAP environment?
• Can PredictAP handle ingestion of documents that are NOT invoices?
• How do I access my team's exception management dashboard in PredictAP?
• Can my company's vendors have direct access to the exception management dashboard?
• Is any action required on my part after invoices enter PredictAP?
• What is my role in helping PredictAP’s AI improve over time?
• When will I start seeing the benefits of PredictAP?
• How are duplicate invoices detected and flagged to appear in the ‘Needs Review’ tab?
• What happens if MORE than one copy of the SAME invoice make it into PredictAP?
• How many invoices can be included in a single PDF document for processing?