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Using Exception Management

When PredictAP is unable to deliver an invoice to the assigned AP System, it gets flagged as an "exception" with an assigned status. This article walks through the various exception statuses, what they mean, and how to handle them.

Types of Exception Statuses in PredictAP

Invoices will display one of the following statuses if they failed to be delivered:


Low Confidence

Invoices for which PredictAP isn't confident about making a prediction on the vendor field, the entity, and/or the GL account, will display the Low Confidence status:

To resolve, click into the appropriate tab, indicated by the yellow exclamation point, and click the indicated field. 

Not an Invoice

If PredictAP detects that an uploaded document (or all pages of a multi-page document) doesn't appear to be an invoice, it will be flagged with the Not an Invoice status. 

Missing Field

If PredictAP is unable to make a prediction on a field required for submission, it will be flagged with the status of Missing Field.

Multiple Invoices

When a document is uploaded and PredictAP detects that it contains more than one invoice, it will be flagged with a status of Multi-Invoice

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