When PredictAP is unable to deliver an invoice to the assigned AP System, it gets flagged as an "exception" with an assigned status. This article walks through the various exception statuses, what they mean, and how to handle them.
Types of Exception Statuses in PredictAP
Invoices will display one of the following statuses if they failed to be delivered:
Low Confidence
Invoices for which PredictAP isn't confident about making a prediction on vendor field will display the Low Confidence status:
To resolve, click into the invoice's detail view
Upon clicking into the detail view of an invoice, you'll see the specific area that needs attention highlighted.
Clicking the __ icon will display text explaining why the invoice was flagged and what you need to do for it to be resolved.
Not an Invoice
If PredictAP detects that an uploaded document (or all pages of a multi-page document) doesn't appear to be an invoice, it will be flagged with the Not an Invoice status.
Missing Field
If PredictAP is unable to make a prediction on a field required for submission, it will be flagged with the status of Missing Field.
